Law and policy you should know

These are the important parts of our Constitution and other laws that can empower you to engage effectively with your municipality  – know your rights!


The Constitution of South Africa
​The Constitution is the supreme law the country. All other laws must comply with the Constitution: Below are extracts directly relevant to local government.

The Batho Pele principles 
The Batho Pele (“People First”) principles are aligned to the Constitution – know the service you’re entitled to. Government officials must follow the “Batho Pele” principles which require public servants to be polite, open and transparent and to deliver good service to the public.

The Municipal Code of Conduct
The Code of Conduct (which can be found at Schedule 1 to the Municipal Systems Act) prescribes how municipal councillors, ward committees, and administrative officials must behave, and the penalties for improper behaviour. 

The Municipal Systems Act, 32 of 2000

The Municipal Structures Act, 117 of 1998 
Legally your community has the right to be included in monitoring and reviewing the performance of your municipality. This is set out in the following legislation.